What you bring along:
- You have a degree in the fields of Engineering, Economics or Technical.︅︌︇︋︎︅️️ ︂︆︄︅ ︁︁︎︌ ︈︂︇︍ ︈︆︅️︊︄︈︌︊︎︂︎
- Experience in Customer support field (or similar) and problem management systems for minimum 2 years.
- Good communication and assertive attitude.
- Good understanding of concepts like processes and product life cycle.
- Automotive knowledge is an important plus.
- Technical know-how not really necessary, but does no harm.
- Advanced German and English language knowledge are required.
What to expect:
- Fault management for mobile online service development.
- Lifecycle management of vehicle projects for all defects (prioritization, clarification, forwarding, etc.).
- Maintenance of the defect database.
- Participation in customer meetings (status reports, identification of "showstoppers").
- Management of international distributed teams (tickets and reports verification).
- Checking the quality of changes and problems description.
What we offer:
- Mentoring program and training on-the Job.
- Flexible working environment.
- Team-oriented work.
- Private health insurance with optional medical packages for you and your family.
- 24 vacation days, increasing to 25 days after 3+ years with us.
- Meal tickets and Holiday vouchers.
- Bookster and 7Card subscription.
*Our offices are located in Bucharest, Sibiu, and Cluj-Napoca
We are Bertrandt!
An independent, international engineering service provider with decades of expertise. With cross-industry know-how and a comprehensive understanding of systems and products, we create technological solutions across the entire value chain. We focus on the trending topics of digitalization, e-mobility, and autonomous systems, primarily for the automotive, aerospace, defense, and mechanical engineering industries, consistently enabling the development of tailor-made solutions. Our goal: to accelerate technological progress and make a meaningful contribution to a sustainable future. We work toward this every day—with approximately 12,000 employees at over 50 locations worldwide.